Industries & Solutions

Call Centre Managementicon

AMEYO is an all-in-one software based call centre management solution for managing interactions to improve customer experience, business efficiency and monitor productivity.

AMEYO Components:

  • IVR
  • Predictive Dialer
  • ACD with Intelligent Routing
  • Voice Logger
  • Quality Management
  • CTI/ CRM
  • Historical Reporting (with Reportika)
  • Nodeflow Designer
  • Multi-Media support
  • VAS (IVR & OBD)
  • Realtime analytics (Stats Manager API, Wallboard/Dashboard)
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